This valuable feedback will allow Dynamic, Inc. to continue providing the best service possible. Please take a few minutes and complete this short survey. It is our hope that you continue to choose Dynamic, Inc. for all your comfort needs.
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Please rate our performance
Strongly Agree
Agree
Disagree
Strongly Disagree
1.
When I called for service, it was easy to reach someone who could help.
2.
My service call was scheduled at a time that was convenient for me.
3.
The technician showed up on time and/or notified me of a change in time.
4.
The technician was neat, courteous, professional, and respectful of my home or business.
5.
The technician cleaned up his work area when finished.
6.
The necessary repairs were clearly explained to me.
7.
I was provided with an accurate repair quote or estimate before the work began.
8.
The service or repair was performed to my overall satisfaction.
9.
The invoice for service was clearly explained to me.
10.
All of my questions were answered by the technician and/or sales person to my satisfaction.
11.
My system has been performing well since this recent service call.
12.
Will you call us again the next time you need your equipment serviced?
Yes
No
If NO, please tell us why:
13.
Would you recommend our company to your friends?
Yes
No
If NO, please tell us why:
14.
What was the major reason that you chose our company?
15.
Was there something we did exceptionally well?
16.
Are there question areas we could serve you better?
